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CEO Director

Rachel founded Overloaded in 2021. She used her knowledge and connections to progress it into a registered Not for Profit Alternative Provision in March 2022.

‘ I originally trained in Fine Art at University and further gained a PGCE in Education. I also have SEN, Counselling, Contract & Tort Law, BSL and Careers, advice and guidance qualifications. I have worked in education for nineteen years, in Bedford Borough, Central Beds, Hertfordshire and now Cambridgeshire. My previous work has focused on Youth offenders, people with acquired brain injuries, mental health and SEN of all ages.
I have managed in education in various settings and understand the barriers many have. My passion is to build creativeness into curriculum to allow young people to channel towards self discovery; this in turn progresses learning, life skills and achieve, SMART targets.

I’m my spare time I enjoy seeing friends, spending time with my two children and horse riding. ’


Support Assistant

Sam recently Overloaded in November 2022 as a support assistant, she comes with a wealth of knowledge, compassion and understanding for young people.

“I have a Level 2 qualification in children and young people’s workforce, TQUK Level 2 in Special Educational Needs and Disability and paediatric first aid trained. I have also completed Safeguarding and Prevent training with CCC.
I previously worked in Early Years with 2-4yr olds for seven years at a local preschool. I have two children of my own.
In my own time I enjoy catching up with friends, cake, cheese and most recently I have taught myself to knit, currently trying to master crocheting



Instructor/ PT Support

Jamie joined Overloaded in December 2022 as a support assistant and instructor. He brought with him a a suite of transferable skills, personal attributes and experiences.

‘’I have gained a variety of qualifications in employment such as Mechanics, Health and Safety, Functional Skills and more recently Personal Training. My enjoyment for practical skills started at a young age and developed into a career as a mechanic and later a professional boxer. I have a passion to encourage practical skills and the knowledge to channel behaviour and confidence through activities.
I am trained in Safeguarding, Prevent and First Aid.
In my spare time I enjoy outdoors sports, my camper van and my motor bike.’’


Volunteer Support

Becca joined Overloaded as a volunteer in November 2022, after visiting the Gift shop and meeting further with Rachel. Through these meetings it was clear that Becca has an understanding and experience of barriers young people face. Being young herself gives a fresh insight and ideas.

‘’Volunteering, gathering up work experience, bridging gaps and helping out within the community has always been a passion of mine. I've picked up quite a varied skillset and certificate collection along the way. (From a baby massage course to my neighbour of the year award a couple of years back- I'm always looking to expand on my knowledge and do some good with it)

Over the last twelve years I completed my core education with a distinction* in my beauty NVQ while contributing in schools, the library, a salon, some small businesses and the planning of a few successful charity fundraisers. I had a breif couple of years in the food industry before leaving to reconnect with my family and friends and further persue the things that bring me joy and quench my curiosity while also finding ways to give back to the community when I can.

Some of the training/courses I've completed include topics like health and safety, parenting, food hygine, first aid, safeguarding and I'll be hoping to add more to my list very soon.

When I'm not covered in paint or balanced up in the shop's window to set up a new pretty display, I can usually be found wrapped up in a blanket with a good book, some music or my Nintendo games. If I'm not already 5 hours deep into my next side project or busy fighting off the pirate fairies in a sea of lava with my children.’’

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Business Support 

Morgan joined Overloaded in September 2023, she brings with her a host of knowledge and skills to support the running of an Alternative Provision. Morgan has qualifications in Business Administration, Marketing,  Functional skills and Safeguarding. Morgan has experience in the day to day running of an Alternative Provision, future vision and passion, accompany her empathetic nature and approach. As Overloaded grows, Morgan has knowledge of exam procedures, administration and effective timetabling.  


WEX- IT, Admin, Finance

Joseph has been a key part of the Overloaded journey. He started the concept with Rachel and has grown to share his thoughts, ideas and barriers he has had. Joseph has grown so much and is key part of running the shop and the IT needed in the shop and SENtre. Joseph brings his humour, honesty and calmness to Overloaded and is a winner with staff, young people, customers and crafters. He is currently developing our ‘living area’ and worked hard to set up our new fish tank and ‘Pet corner’. He shares his knowledge of exotic pets and encourages pets for structure, commitment and confidence building.

‘’ I have Level 2 in IT, level 2 in Functional Skills  math’s, a level 1 in English and an enhanced DBS. I’m 19 and I work as the onsite IT department but often find myself doing other jobs around the center and shop. I’m currently looking into expanding my knowledge of expertise so I can tackle more IT related issues that pop up faster. I enjoy reading, playing games and listening to music.’’


CEO Story- Rachel

Many young people feel overloaded, this can be increased with SEN and SEMH barriers. My mission is to support them and teach the world around them to support them.

Training in Fine Art and a PGCE in Education began my journey to support young people to express themselves and their confidence to flourish. I have worked in schools, colleges and training providers with learners who have EHCP's and many social and emotional barriers. My journey has explored School SEN Governor roles and supporting the vulnerable through court cases. 

I believe in a Positive Behaviourial Support Model encompassing my training in CBT and Counselling. As a member of CTAA I currently work alongside others in complimentary therapies. I have provided young people, educational settings and families with strategies to overcome barriers and embrace their skills in the world.

After many years in education I decided to follow my passion to share my knowledge and support young people from all backgrounds in group and 1:1 settings.

Overloaded offers many support services that are accessible for all, we also offer bespoke packages covering Bedfordshire, Cambridgeshire and Hertfordshire and would love to hear from you. 

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